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949 631-2888

ASCCA Code Of Ethics

Our Pledge to You

To promote good will between the motorist and the industry.
To have a sense of personal obligation to each individual customer.
To perform high quality repair service at a fair and just price.
To employ the best skilled personnel obtainable.
To use only proven merchandise of high quality distributed by reputable firms.
To itemize all parts and adjustments in the price charged for the service rendered.
To retain all parts replaced for customer inspection, if so requested.
To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
To uphold the integrity of all members.
To refrain from advertisement which is false or misleading and likely to confuse or deceive the customer.

Glenn’s Alignment & Brake Service offers the highest quality service and brand name products available on the market today. Since 1979, our team of skilled automotive technicians has provided superior service to our customers. After all, what’s more important than effortless stopping or steering? Our 35 years of experience and commitment to excellence have earned us the reputation as the best auto and light-truck repair facility in the area, period.

Glenn’s has grown from one alignment rack and one hoist in 1979 to our modern 15 bay service facility by offering fair, honest repairs from day one.

Quality and Service: At Glenn’s, you receive the kind of quality and service you expect from a leader. Our company continues to evolve as the needs of our customers change and new technologies develop. You can rest assured that, working with Glenn’s, you will enjoy the latest service technology and developments in the industry.

Teamwork: We make it our responsibility to know you and your vehicle. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and budget. We are committed to recommending repairs and maintenance services your vehicle actually needs. Stability; one trait you’ll find unique to our shop. The face you saw at the service counter 20 years ago is the same face you’ll see today. All of our staff have been with us for years, like our alignment technician, Dan, who’s been with us over 25 years. He’s absolutely the best in the business. And our newest technician, Albert. He’s been with us for 5 years. We know your car.

Customer Relations: At Glenn’s Alignment & Brake Service, our highest priority is satisfied customers. You are important to us and you can expect us to do our very best for you. Superior customer service is the hallmark of Glenn’s. We are proud to serve you and work hard to earn your business.